Product enquiries & usage

Preview now. Confirm before use.

The catalogue is a prelaunch enquiry experience, not an online shop or checkout.

Prelaunch status

Products marked ‘Launching Soon’ are not offered for sale through this website. Adding an item creates an enquiry list only. It does not reserve stock, place an order, calculate a payable total, or create a contract of sale.

Information that must be confirmed

  • Current availability and price, including any tax or delivery charge.
  • Final approved ingredient/INCI list, net quantity, seller or manufacturer details, licence information, batch, manufacture/expiry details, directions, contraindications, and warnings.
  • Suitability for allergies, pregnancy, children, medicines, skin or scalp conditions, and other individual circumstances.

Safe use

Do not use a product from the website preview alone. Follow the final physical label and clinic guidance. Stop use and seek appropriate advice if irritation or another adverse reaction occurs. Products do not replace diagnosis or necessary medical care.

Returns and problems

Because the website does not complete sales, return, replacement, delivery, and refund terms must be provided and accepted at the point a future order is confirmed. Keep the final invoice, label, batch details, and packaging when reporting a product problem.